Frequently Asked Questions

Our Questions
FAQ

Frequently Asked Questions

We have compiled a list of frequently asked questions…

From the time you place your order and deposit to the time of installation will vary depending upon products chosen in your project.

We accept Visa, MasterCard, Interac e-transfer and cash

Of course! Our friendly and knowledgeable customer services reps are available to come to your home, choose the ideal product for you and answer your questions 4 days a week from 10-4pm from Monday to Thursday. We are open on Fridays and Saturdays by appointment only

Special Orders begin production immediately upon order and are built to your specifications. They cannot be cancelled, changed, returned or refunded at any time. A non-refundable 60% deposit will be taken when the order is placed.

Because of the nature of the special orders of custom window coverings it is not advised to used your own measurements. We have a FREE measurement service when doing an FREE IN HOME CONSULTATION or if you prefer to come to our show room to order you can book a CHECK MEASURE where are professional and certified staff will come out to measure for $59 plus tax this way you can ensure the proper fit as there are no refunds or returns on mis-fitting or improperly measured window coverings or drapery.

Please check the Warranty information here

Get inspired by the fresh approach to window design and light control

Our consultation process is the foundation of our teams success. We spend the time necessary to choose products, fabrics, colours and operating systems based on the individual needs of the clients and their projects.

What we offer
Services

Discover the harmony of colors, textures, and patterns.

Custom Drapery

Transform any room adding flavour, style, texture and mood to create the perfect atmosphere in your home.

Custom Blinds

Each project and each room is unique to the individuals and the staff are trained to ask the right questions, direct you to the right product and give you the best price!

Hunter Douglas

Our Hunter Douglas Certified Installer is guaranteed, professional and a pleasure to have in your home to make sure everything works just right.

Certified Installation

Our Installation team works hard to ensure that products are delivered and installed to exceed expectations on time and in style.
Testimonial

What they says about us.

Call Now To Book Free In Home Consultation

Phone our toll-free number now to book a free consultation with our experienced service first client care representatives.
Also, we have compiled a list of frequently asked questions in our FAQ section.

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